Policies

  • We understand that life can be busy and full of the unexpected. We kindly ask that any changes or cancellations be made with 24 – 48-hour notice depending on the length of your reservation. Not showing for an appointment and late cancels may be subject to a fee of up to 30%-35% or $35 dollars whichever is higher and upon our discretion.

  • A credit card is required to hold your reservation. The card is charged only in the event of a no-show or late cancellation and according to our policy.

  • Please arrive on time and plan for traffic, parking etc. Austin traffic is unpredictable and a sacrifice to live in this vibrant city.

  • If arriving 10 minutes late, appointment time may be shortened. Clients arriving 15 minutes late will need to be rescheduled and may be subject to a fee.

  • Rejuvalight Aesthetics is proud to announce its compliance with the rules adopted by the Texas Medical Board (193.17), regarding the delegation of non-surgical cosmetic procedures. It is required to consult with our Medical Director prior to treatment to issue the prescriptive order.

  • Treatments are by appointment only, require a consultation and a signed waiver(s).

  • For insurance purposes, children are not permitted in the treatment area. We love children but are unable to accommodate children during your visit to our clinic. Please make arrangements for childcare prior to your visit.

  • There are no refunds issued for services rendered, prepaid services/packages, opened products or missing packaging for products.

  • We kindly ask that you turn your cell phones or other devices to vibrate upon arrival. Please inform your skin care professional should you need to make a phone call. Cell phone use may affect the length of your service.

  • Unfortunately, technology can break down unexpectedly. If our equipment needs to be serviced, we will contact you as soon as possible to reschedule your appointment. As these mechanical issues are beyond our control, we cannot offer compensation for the rescheduled treatment.

  • Daily and Promo deals/vouchers are 1 per person. All deals and packages expire 1 year after purchase originating either from us or a third party. We do not provide refunds, but are happy to offer credit or substitutions toward other services.

  • Prices are subject to change without notice.

  • These policies are subject to change without notice.

  • Booking an appointment with us is your acceptance of our policies.